I. GENERAL PROVISIONS

1.1. /1/ These General Terms govern the terms and prerequisites for granting rights to use I-CASH Software in the Republic of Bulgaria and the terms and prerequisites for Clients' use of I-CASH Software.

/2/ These General Terms and Conditions govern relations between Online Services Ltd. and each Customer, both where an agreement granting rights to use I-CASH Software is concluded in writing and where it is concluded online in accordance with Section IV of these General Terms and Conditions.

1.2. /1/ Online Services OOD, hereinafter also referred to as the Provider, owns the intellectual property rights to all versions of I-CASH Software.

/2/ The Provider holds the intellectual property rights to the “I-CASH” trademark. “I-CASH” is European Union trademark No. 018843179, entered in the European Union Trade Mark Register by the European Union Intellectual Property Office.

1.3. /1/ Rights to use I-CASH Software are granted by Online Services OOD, entered in the Commercial Register at the Registry Agency under UIC 201851739, with registered office and management address at 15-17 Tintyava St., Sofia, email: info@icash.bg, contact telephone: +359 2960 7123. Online Services OOD is a VAT-registered business.

/2/ Rights to use I-CASH Software are granted by Online Services OOD for a specified period according to the package/subscription plan selected by the Client, under the procedure in these General Terms.

/3/ These General Terms govern relations between Online Services OOD as the Provider of I-CASH Software, its Distributors and its Clients.

1.4. The rights to use I-CASH Software are granted by Online Services OOD according to the package/subscription plan selected by the Client and/or additionally selected options/modules: additional Cash register modules /POS/, additional locations /warehouses/, Online store module /API access/, additional operators, additional support or other options/modules listed at https://icash.bg/bg/, within one business day after all of the following conditions have been met:

1.4.1. An agreement or addendum to an existing agreement has been concluded, in writing or online, under the procedure set out in the General Terms for granting rights to use I-CASH Software, according to the package/subscription plan and/or additional options/modules selected by the Client;

1.4.2. The Provider's bank account has been credited with the full license fee/subscription fee payable by the Client according to the selected package/subscription plan and/or additional options/modules.

1.4.3. Fulfillment of the conditions under clauses 1.7.3, 1.7.4. and 1.7.5. of these General Terms and Conditions;

1.5. I-CASH Software may also be used by activating unique identification numbers or scratch cards allowing free use for a specified period.

1.6. When creating a new customer account under these General Terms and Conditions, the Customer receives a one-time right to use a demo version of I-CASH software for 30 /thirty/ days from completing the registration form.

1.7. /1/ A 'Customer' or 'End Customer' entitled to use I-CASH software under these General Terms and Conditions is any person meeting the requirements of paragraph two of this provision for whom the following conditions are satisfied:

1.7.1. has concluded an agreement /in writing or online/ granting them the right to use I-CASH Software for a specified period in accordance with the Customer's selected package/subscription plan and/or additional options; the agreement granting the Customer rights to use I-CASH Software may be concluded directly with Online Services Ltd., through its distributors, or electronically, subject to the rules in Section IV of these General Terms and Conditions.

1.7.2. Has paid in advance the full license fee/subscription fee payable by the Client for the selected package/subscription plan and additional options, together with the VAT due;

1.7.3. has a customer account on https://icash.bg/ and has provided the Provider with all necessary information under clause 2.4. of these General Terms and Conditions; the Client's customer account is created by completing the website registration form, either by the Client or by the distributor through whom the agreement is concluded.

1.7.4. has confirmed that it has read and accepts these General Terms and Conditions in the signed written agreement or online, under the procedure set out in these General Terms and Conditions;

1.7.5. has fulfilled the other obligations set out in Section IV of these General Terms and Conditions when entering into an agreement online, including confirming that it has read and agrees to the Personal Data Protection Policy of Online Services OOD

1.7.6. has received access to use I-CASH Software for a specified period in accordance with the package/subscription plan selected by the Client, subject to the agreement and these General Terms and Conditions;

/2/ Online Services OOD may grant rights to use I-CASH Software to any legal entity and to any individual in connection with their commercial or professional activity. Accordingly, a Client under these General Terms is not a consumer within the meaning of paragraph 13, item 1 of the Consumer Protection Act.

/3/ 'Customer' or 'End Customer' within the meaning of these General Terms and Conditions also includes any person who has undertaken or performed one or more actions under these terms to conclude an agreement granting rights to use I-CASH Software;

1.8./1/ I-CASH Software is cloud-based retail and inventory software suitable for retail locations, offices, stores, restaurants, fitness centers and other commercial premises, as well as mobile and online sales.

/2/ I-CASH Software is software for managing sales in retail locations that is not part of the public list maintained by the National Revenue Agency under Article 118, paragraph 16 of the Value Added Tax Act (VAT Act), with features and packages described on the Online Services OOD website https://icash.bg/bg/.

1.9. The Online Services Ltd. website https://icash.bg/bg/ and all its subpages contain full information about:

1.9.1. the characteristics and features of I-CASH Software;

1.9.2. the available packages and the services included in them;

1.9.3. types of subscription plans and their available terms;

1.9.4. prices for individual packages according to the Customer's selected subscription plan;

1.9.5. additional options/modules offered by the Provider for individual subscription plans/packages and their prices, except where prices are negotiated;

1.9.6. software technical support packages offered by the Provider and their prices;

1.9.7. additional services offered by the Provider and their prices

1.9.8. Options/services whose prices are agreed between the Provider and the Client.

1.9.9. These General Terms and Conditions, in their current version, containing the terms of use of the website and the prerequisites for granting rights to use I-CASH Software, rules for registration and creation of a customer account, for concluding an agreement /in writing or online/ for the use of the software under the package/subscription plan and additional options selected by the Customer, for payment for the selected packages/subscription plans, additional options, support packages and/or requested additional services, the rights and obligations of website users/visitors and other legally relevant information, including how the Provider confirms the order, the point at which the agreement for the use of the software, the additional options, support package or additional services requested by the Customer is deemed concluded, and the circumstances in which statements sent by the parties cease to have legal effect and are not binding on the other party;

1.9.10. the Privacy Policy of Online Services Ltd.;

1.9.11. Cookie Policy;

1.9.12. Instructions on the sequence of steps to perform and the fields/buttons to click/select so that the Client can choose the desired Software version, package/subscription plan, additional options, support package or additional services, place and submit the order, and agree to the General Terms and Conditions and the Personal Data Protection Policy;

1.9.13. other information relating to the software, available subscription plans, packages and additional services associated with using the software;

/2/ The Provider may modify the software offered in its various versions, its characteristics and features, the packages and subscription plans offered, the services included in each plan, additional options, support packages and additional services, their prices and all other information on the website;

1.10. /1/ Access to https://icash.bg/bg/ is free, but submitting a request for rights to use I-CASH software under a selected package/subscription plan, choosing additional options, requesting a support package or other additional services, and receiving access to use I-CASH Software require registration on the Online Services website and creation of a Client profile. Registration takes place with the Client's first order. It is completed by entering the Client's details, including a username and password and contact details, using the form on the website and in accordance with clause 2.4. of these General Terms. The Provider sends the Client an email containing a registration link.

/2/ Following successful registration, the Client must notify the Provider within 3 /three/ business days of any changes to the information provided by the Client upon registration. The Client must notify the Provider of every change to the details it has supplied; otherwise, the Provider shall not be liable for notices and messages sent to another email address /which messages and notices are deemed received when sent to the email address supplied upon registration/, documents issued with incorrect details, or any other actions. In this case, the Client is liable for payment for the requested software use and for all additional expenses, losses or lost profits incurred by the Provider or third parties.

/3/ When signing the agreement /in writing or online/, registering on the website, submitting requests, confirming that it has read and accepts the General Terms and Conditions and has read and agrees to the Provider's Personal Data Protection Policy, and taking other actions to fulfill the conditions under clause 1.7., the Client may be represented only by its legal representative listed in the Commercial Register or BULSTAT Register, a procurator or another person authorized to perform these actions. By registering on the website or performing any of the above actions electronically, the person taking these actions is deemed to declare that they are the Client's representative /by law or under a power of attorney/, that they are authorized to act on the Client's behalf, and that they are using their true identity and the Client's actual details. Any person using the username and password provided to the Client upon registration to perform any of the above actions online shall be considered authorized by the Client/its legal representative to represent the Client before the Provider in connection with the granting of rights to use I-CASH Software, additional options/modules and/or additional services provided by the Provider.

/4/ Any person registering and signing an agreement online is responsible for entering incorrect Client details or information and for acting beyond the authority granted to them by law or power of attorney. The Provider is not liable if the Client, its representative or a third party enters incorrect details during registration or acts without authority to represent the Client.

II. RULES AND PREREQUISITES FOR GRANTING END CLIENTS RIGHTS TO USE I-CASH SOFTWARE. ADDITIONAL OPTIONS AND SERVICES. AMENDMENT OF THE AGREEMENT

2.1. End Customers may use I-CASH Software only after meeting the conditions in clauses 1.4 and 1.7 of these General Terms and Conditions for the use of the software product, and only for the term, locations and/or tills covered by an agreement /in writing or online/ under the Customer's selected package/subscription plan and requested additional options;

2.2. /1/ The agreement granting End Customers rights to use I-CASH Software, also called the 'main agreement', may be concluded online under the procedure in Section IV of these General Terms and Conditions.

/2/ An agreement granting rights to use I-CASH Software may be concluded directly with the Provider or with an Online Services OOD Distributor under the procedure in Section V of these General Terms;

/3/ Written form is not a condition for the validity of the agreement granting use of the software.

2.3. /1/ The Customer declares acceptance of these General Terms and Conditions for using I-CASH Software in each of the following cases:

2.3.1. By signing the written agreement with Online Services OOD granting use of I-CASH Software;

2.3.2. by signing a written agreement with an Online Services Ltd. distributor under Section V of these General Terms and Conditions;

2.3.3. By accepting/agreeing to the General Terms when completing the registration form to create a client profile at https://icash.bg/;

2.3.4. When concluding an agreement electronically to use I-CASH Software by selecting a package/subscription plan or additional options under Section IV of these General Terms;

2.3.5. /1/ When an agreement concluded in writing or online granting rights to use the software is amended to add options/modules, upgrade to a package/subscription plan with more options, or otherwise amend the agreement;

/2/ By accepting these General Terms and Conditions in any of the ways listed above, the Customer agrees that Online Services Ltd. may amend them unilaterally. In accordance with Article 298(1), item 2 of the Commerce Act, the amended terms shall bind a Customer with an existing agreement for the use of the software product unless the Customer contests specific new provisions with which they disagree immediately after the amended terms are published at www.icash.bg/terms/ or the Customer is notified of the amended General Terms and Conditions at the email address they provided.

/3/ The Customer's acceptance of these General Terms and Conditions /in writing or online/ is a prerequisite for the main agreement for use of I-CASH Software or an addendum to enter into force, and for access to the software and/or additional services covered by the agreement or addendum.

2.4. /1/ In the written agreement for use of the software, the signing of which grants the Customer rights to use the product, the Customer must provide their UIC/BULSTAT number, an email address at which they agree to receive all messages and notices relating to the contractual relationship between Online Services Ltd. and the Customer, information on whether the Customer is VAT registered, and a contact telephone number. The Provider shall obtain the information about the Customer's registered office and representative required to issue an invoice from the Commercial Register.

/2/ When entering into an agreement online under Section IV, the Client provides the information under paragraph 1 when completing the registration form to create a customer account at https://icash.bg/bg/;

2.5. /1/ Prices for the Provider's packages/subscription plans published at https://icash.bg/bg/ cover one Customer location and one POS module, without technical support.

/2/ The Provider may perform additional services relating to the granted right to use I-CASH Software for an additional fee payable by the Client.

/3/ Services not included in the Customer's selected package/subscription plan shall be paid for as additional options/modules or additional services.

2.6. /1/ On the date a request/order is submitted to enter into an agreement granting the right to use I-CASH Software, or at a later point during the agreement's term, additional options/modules may be added to the software package/subscription plan selected by the Client, such as additional “Cash Register Module” modules /POS/, additional locations /warehouses/, an “Online Store” Module /API access/, additional transactions, additional technical support subscription packages or other options/modules listed on https://icash.bg/bg/

/2/ Additional options/modules may be added to the software agreement /the main agreement/:

2.6.2.1. when entering into the agreement granting use of I-CASH Software /in writing or online/;

2.6.2.2. by amending the existing agreement granting the right to use the software through an addendum between the Provider and the Client /in writing or online/, including through a distributor of the Provider;

/3/ Additional options/modules are added to the software usage agreement /main agreement/ as follows:

2.6.3.1. for the entire term of the main agreement, where additional modules were selected and added when the agreement was concluded;

2.6.3.2. for the period from the date of the addendum until the agreement expires, if the Customer has paid in advance the price of the selected option/additional service, including VAT, for the entire remaining term of the main agreement;

/4/ The Client pays for the requested additional options/modules, together with the VAT due, in advance and no later than 3 days after entering into the agreement for the requested additional option/module, in accordance with paragraph 5 below.

/5/ The Client receives access to the requested additional options/modules after consenting to and accepting these General Terms and crediting the Provider's bank account specified on the pro forma invoice as follows:

2.6.5.1. the full amount due for the additional options/modules, together with VAT, for the entire term of the main agreement—in the case under clause 2.6.3.1.

2.6.5.2. With the full amount for the period from the date the addendum is concluded until the agreement expires;

/6/ If the Client has selected an additional option/module and concluded an agreement or addendum for it under one of the circumstances in clause 2.6. /3/, in writing or online, but has not paid in advance, within the period under clause 2.6. /4/ of these General Terms, the price of that additional option/module plus the VAT due in accordance with clause 2.6. /5/, the addendum adding an option/module to the agreement shall be deemed not to have taken legal effect.

2.7. /1/ Additional or personalized services, including telephone calls, outside the package/subscription plan selected by the Client under the main agreement are paid separately to the Provider and are not included in package/subscription prices.

/2/ Additional services provided by the Provider and their prices are listed on the Online Services OOD website https://icash.bg/bg/others/dopulnitelni-uslugi/

/3/ By signing a written agreement, Online Services Ltd. and the Customer may arrange additional personalized services not offered at https://icash.bg/bg/others/dopulnitelni-uslugi/

2.8. /1/ Any call from an end Client holding rights to use I-CASH Retail Software may be treated in one of two ways: as a “technical support call” or as a “call about an identified software problem”.

/2/ A technical support call, as defined in these General Terms, is a registered and completed call between an end client and an Online Services OOD employee, made using a mobile device and relating to I-CASH software functionality.

/3/ Each “technical support call” is payable to the Provider as an additional service at the prices and under the conditions listed on https://icash.bg/bg/.

/4/ Following a technical support call from a Client, Online Services OOD undertakes to notify the Client at the email address provided of the service performed, stating its date, time and number and inviting payment. The Client must pay for the service within 3 /three/ days after notification of the completed service is sent to the email address provided by the Client.

/5/ The price of the additional “Technical support” module exclusively includes the “Technical support calls” service, subject to the terms of the package selected by the Client.

/6/ Where an additional “Technical support” module has been purchased, a “Technical support call” is handled by an on-duty employee of Online Services OOD who is able to take the call within a reasonable time and subject to the terms of the package selected by the Client.

/7/ The price of the additional module 'Technical support–priority choice of support agent' includes only the 'Technical support calls' service, subject to the Customer's selected package and clause 2.8./8/.

/8/ Where an agreement exists for the additional module Technical support – priority staff selection, a technical support call is handled on a priority basis by the Online Services OOD employee selected by the Client.

2.8.8.1. An employee of Online Services OOD is a person in an employment relationship with Online Services OOD.

2.8.8.2. When submitting an application/order to conclude an agreement for the additional module 'Technical support–priority choice of support agent', the Customer must name an Online Services Ltd. employee to receive 'technical support calls' as a priority during the requested period. The request may be made in writing or online.

2.8.8.3. Within three business days, the Provider must confirm or reject whether the employee selected by the Client can give priority to its “Technical support calls” during the reporting period.

2.8.8.4. If the Provider refuses, the Client must nominate another employee of the Provider under the procedure in 2.8.8.2 and 2.8.8.3.

2.8.8.7. During a valid additional agreement for “Technical support—priority selection of a support agent”, the Client may unilaterally change its selected employee with two weeks' notice in writing or online under clauses 2.8.8.2, 2.8.8.3 and 2.8.8.4.

/9/ Where an agreement has been concluded for the additional module 'Technical support–priority choice of support agent', if the employee selected by the Customer does not answer the 'technical support call' within a reasonable time due to limitations arising from the employment relationship between the Employee and Provider, the call shall be handled by the Online Services Ltd. employee on duty.

2.8.9.2 If the Provider's employee is permanently unable to handle the Client's technical support calls within a reasonable period, the Provider must inform the Client.

2.8.8.6. In the circumstances of 2.8.8.5, the Client may choose another Provider employee under the procedure in 2.8.8.2 and 2.8.8.3.

/10/ A 'call about an identified software problem' means a call in which a discrepancy is identified between the technical parameters described in the I-CASH software operating documentation at https://icash.bg/bg/ and the software's actual functional state. Such a call includes reporting deviations or irregularities in the software's operation that violate the established technical specifications and performance of the I-CASH product.

/11/ Every “call about an identified software problem” is free for the End Client and triggers the procedure under clause 3.28 of the General Terms and Conditions.

/12/ If the procedure identifies no discrepancy between the technical parameters described in the I-CASH operating documentation on the official website and the actual functional state of the I-CASH product, the call shall be treated as a 'technical support call' within the meaning of these General Terms and Conditions.

/13/ If a call is classified as a “Technical support call” under the definition in these General Terms and Conditions and a software problem caused by the Provider within the meaning of Article 2.8. /10/ is subsequently confirmed, the Provider must compensate the Client by providing a “Technical support call” voucher. The Client may use this voucher until the end of its reporting period.

2.9. Support provided under an additional option/module corresponding to the Customer's selected support subscription is delivered remotely /by email or chat/.

/2/ Answers to questions requiring a specialist's expert opinion may take several days. Response time depends on the nature of the question.

/3/ The price of the additional 'Technical support'/'Technical support–priority choice of support agent' module does not include:

2.9. /3/.1. Customer visits

2.9. /3/. 2 Resolving issues relating to the fiscal device, for which the Client should contact the company servicing the cash register;

2.9./3/.3. Support under these General Terms and Conditions for goods and services acquired from third parties where Online Services Ltd. is not a party to the agreement.

2.10. An on-site client visit is undertaken when the issue to be resolved is specific and requires a support team member to be physically present.

/2/ The Provider makes on-site visits only within Sofia. For visits outside Sofia, the Provider may recommend a distributor.

/3/ For on-site visits, the Customer shall pay the Provider an additional fee based on the customer visit and labor rates per commenced hour published at www.icash.bg/prices/, according to the duration of the service, the time slot in which it is performed, whether the Customer has purchased an additional support option and which specific support package they selected.

/4/ Following an on-site visit, Online Services OOD undertakes to notify the Client at its specified email address of the service performed /including the date, duration and other details/, accompanied by an invoice for the service. The Client must pay for the service within 3 /three/ days of the invoice being sent to the email address provided by the Client.

2.11. The packages/subscription plans for I-CASH Software provided by the Provider include up to 10 000 transactions/operations per month. If the Client performs more transactions/operations per month, it must add the “additional transactions” option/module to the main agreement by selecting one of the available packages according to its monthly transaction volume and entering into an addendum with the Provider under the procedure set out in these General Terms and Conditions.

/2/ The additional transaction packages offered by the Provider, for which an agreement or addendum with the Provider may be concluded online, apply where the Client's monthly transaction count does not exceed 20,000 transactions per month.

/3/ For more than 20,000 transactions per month, the additional transactions module is added by written agreement at a price agreed between the Client and the Provider.

2.12. When an I-CASH Software subscription is expiring or has expired, the Client receives rights to use the Software for a new period after concluding a new agreement for use of the software and additional modules/options and fulfilling all conditions for receiving usage rights under clause 1.7 of these General Terms.

2.13. An existing agreement granting use of I-CASH software may be amended by an addendum between the Provider and the Client /in writing or online/.

/2/ By concluding an addendum between the Provider and the Client, it is possible to:

2.13.2.1. Add additional options/modules to the existing subscription.

2.13.2.2. Upgrade to another package with more features and/or additional options/modules;

2.13.2.3. Amend the existing agreement by written agreement between the parties, subject to these General Terms and Conditions.

/3/ An addendum between the Client and the Provider during an active agreement cannot switch the Client to a package with fewer functions /a lower-fee package/ or remove options/modules before the subscription term expires.

/4/ An addendum between the Customer and Provider may be concluded by signing it in writing or online under the procedure in Section IV of these General Terms and Conditions;

/5/ When renewing the subscription, the Provider may offer the Client additional modules/options based on usage during the previous reporting period.

2.13.5.1. The Client may accept or reject these offers.

2.14. When an addendum is concluded to upgrade to a package with more options/modules, within 3 /three/ days of concluding the addendum amending the agreement, the Customer shall pay to the Provider's bank account the difference between: the license fee/subscription fee for the package with more features, together with the price of the options/modules additionally requested upon signing the addendum, for the period from the date of the addendum until the subscription expires; and the amounts paid for the original subscription and additional options/modules from the date of the addendum until the agreement expires, subject to clause 2.6. /5/.

/2/ The Client receives the right to use the package with more functions from the day following crediting of the Provider's bank account with the full amount determined under clause 2.14. /1/, together with the VAT due.

/3/ If, within the period specified in paragraph 1 /one/, the Provider's bank account has not been credited with the full amount the Client must pay for the changed subscription and/or additionally requested services, the addendum for switching to a package with more options/modules shall be deemed not to have taken legal effect, and the agreement granting use of I-CASH software that applied before signing that addendum shall remain in force between the parties.

2.15. /1/ Any Client that intends to stop or has stopped using I-CASH software may use the “access to inventory account data /archive/” service if, before the expiry of an existing agreement granting rights to use I-CASH software or an agreement for the “access to inventory account data /archive/” service, it submits a request to enter into an agreement for the service for a period selected by the Client, at the service prices listed on the website.

/2/ The Client receives access to the inventory account data /archive/ access service if it has concluded a written or online agreement with the Provider/its Distributor for the service, paid in advance the amount due for the contractual term, and fulfilled the conditions in clauses 1.7.2, 1.7.4 and 1.7.5 of these General Terms.

/3/ When entering into an agreement for the “access to inventory account data /archive/” service, all provisions of these General Terms and Conditions governing the parties' rights, obligations and responsibilities under an agreement granting rights to use I-CASH Software apply by analogy.

III. RULES FOR END CLIENTS' USE OF I-CASH SOFTWARE

3.1. I–CASH Software may be used by end Clients granted rights to use it under Section II, both on computer information systems accessible over the internet and on computer systems operating on local networks or standalone workstations.

3.2. A Customer may use the I-CASH Software made available to them for the term of their selected package/subscription plan, provided they have paid the license fee/subscription fee in advance at the amount applicable to the selected package/subscription plan and additional options/modules under clause 2.6 /5/, including VAT, and the other prerequisites in these General Terms and Conditions are met.

3.3. /1/ The Client must pay the license fee/subscription fee in advance according to the selected package/subscription plan. Full payment of the fee due for the selected software package under the main agreement is a condition for obtaining access to use I-CASH Software;

/2/ The Client must pay in advance for additionally requested options/modules in accordance with clause 2.6 /5/, within 3 /three/ days of entering into the addendum to the agreement. Full payment of the fee due for the requested additional options/modules in accordance with clause 2.6 /5/ is a condition for obtaining access to those additional options/modules;

3.4. If the Customer has selected a subscription longer than one month under the main agreement but has not paid the license fee/subscription fee for the entire term, including VAT, in advance within 3 days of concluding the agreement, the agreement shall be deemed concluded on a monthly subscription basis at the prices published at www.icash.bg/ценова-листа/, unless the Customer and Provider agree otherwise in an addendum.

3.5. In the event of late payment of fees due under the agreement granting use of the product, Online Services OOD may charge the Client a late-payment penalty of 0.2 % of the overdue amount for each day of delay. The penalty may not exceed the payment amount. The Client must pay the charged penalty within 7 /seven/ days of receiving the payment request.

3.6. Prices published at www.icash.bg/ценова-листа/ for use of I-CASH Software, additional options/modules and additional services exclude VAT. The Customer must pay them together with the applicable VAT to receive access to the software, additional option or additional service.

3.7. The fee due under the agreement for use of the product, additional options/modules or additional services shall be paid to the Online Services Ltd. bank account specified in the invoice or pro forma invoice.

3.8. The Client receives access to the program and may use I-CASH according to the selected subscription plan, additional options/modules and/or additional services no earlier than one business day after all conditions in clause 1.4 of these General Terms have been met.

3.9. /1/ After the selected plan/subscription under the main agreement expires, the Client obtains the right to use I-CASH Software for a new period if it enters into a new agreement for rights to use I-CASH Software.

/2/ Upon concluding a new agreement, in writing or online, the Client receives the right to use the Software under the same or a different subscription plan, additional options or additional services selected by the Client, within one business day after payment of the license fee for the selected package/subscription plan, additional options and/or services and fulfillment of the other prerequisites in clause 1.4 of these General Terms.

3.10. If, on the date the agreement with the Provider is concluded, the Client has no user profile within the meaning of clause 1.10 of these General Terms, after full payment of the fee due for the selected package/subscription plan, Online Services OOD shall create a username and password for the Client to access the program.

3.11. When using the Product for the first time, the Client is entitled to one training session on using the Software. The Provider delivers training remotely via online communication platforms. The Provider may also choose to conduct the training at the offices of Online Services OOD.

3.12. /1/ The additional options, rights/services relating to the use of I-CASH Software and additional options/modules included in the paid subscription are listed on www.icash.bg.

/2/ If the Software's technical characteristics change during an active agreement, the Provider may supply, and the Customer agrees to accept, use of I-CASH Software with the modified characteristics from the date on which the Provider starts supplying I-CASH Software;

/3/ If the offered I-CASH software subscription plans/packages, support packages, services included in them, additional options or services offered by the Provider, or other services change during an active agreement, the Provider may grant use, and the Client agrees to accept the use of I-CASH Software provided with changes to the offered packages/subscription plans, support packages, additional options and additional services, effective from the date on which the Provider begins supplying the changed packages, additional options and additional services in connection with granting rights to use I-CASH Software;

/4/ Prices for packages/subscription plans prepaid by the Provider and applicable on the date the main agreement was concluded shall remain unchanged until the existing agreements expire, including if the Software's technical specifications change under paragraph 2 and/or the offered I-CASH Software packages, support packages or additional services change under paragraph 3;

3.13. Information entered by the Customer in the retail program is stored on a server maintained by Online Services Ltd..

3.14. Each Customer has access exclusively to data entered in their own inventory account.

3.15. A Client with an existing agreement may obtain information and access the program's data at any time.

3.16. A Customer with an active agreement may request use at additional locations and tills/POS modules and subscribe to additional monthly support by selecting a subscription plan through any of the methods specified in these General Terms and Conditions, including www.icash.bg.

3.17. The End Customer may use I-CASH Software only for its intended purposes: entering data into their inventory account and monitoring and tracking sales and operations at the retail location. Any reproduction, modification, transmission (electronically or otherwise), public display of any or all of the contents of I–CASH software, or use for purposes outside the scope of the agreement granting use of the product constitutes an infringement of copyright and other intellectual property rights. In such cases, the Customer and any other person using the software for purposes other than its intended use, the agreement granting use of the product or these General Terms and Conditions shall owe Online Services Ltd. compensation of BGN 10 000 /ten thousand/ for each infringement, and Online Services Ltd. may claim higher damages.

3.18. The prohibition on use and reproduction under Article 3.17 applies both to unauthorized use of I-CASH software as a whole, including all images, photos, video, audio, music, text, applets and other elements embedded in the Product, and to each individual component of the product;

3.19. Access to or use of the Product by a person does not result in the end user acquiring a right to use the Product.

3.20. The end client must use the Product only in accordance with the agreement, these General Terms and instructions provided by Online Services OOD.

3.21. The End Customer may not remove, alter or conceal the trademark or other proprietary notices contained in or on the Product.

3.22. The End Customer may not rent, lease, make the product available for use in any manner, directly or indirectly transfer or distribute it to third parties, or allow third parties access to and/or use of its features, except to provide access to the Product's features as software services in accordance with these General Terms and Conditions.

3.23. For any breach of Articles 3.18, 3.20, 3.21 and 3.22, the end client owes the penalty specified in Article 3.17, and Online Services OOD may also claim greater damages.

3.24. For any breach of the agreement or these General Terms and Conditions by the End Customer, Online Services Ltd. may terminate the agreement for non-performance by allowing an additional three-day period for performance in its unilateral termination notice sent to the email address provided by the Customer. No additional period for performance is granted where the breach concerns intellectual property rights and use of the product in violation of this agreement; the agreement is deemed terminated on the date the notice is sent to the email address provided by the Customer. If the agreement is terminated for the Customer's non-performance, the Customer shall pay a contractual penalty of BGN 500 /five hundred/, and Online Services Ltd. may claim higher damages.

3.25. Online Services OOD and the Client undertake not to use or disclose data and information constituting the other party's trade secrets that become known to them while performing the agreement granting use of the Software. A party disclosing a trade secret shall be liable under the Protection of Competition Act.

3.26. Online Services OOD may terminate the Client's access to the program for any failure to fulfill an obligation arising from the agreement and these General Terms, including overdue or incorrect payment of an amount due, the license fee or part thereof, or VAT due, notifying the Client of the suspension at the email address provided by the Client.

3.27. Online Services OOD is not responsible for the Product's operation if the device used does not meet the minimum technical requirements for that Product under the usage requirements, or if it is used in breach of the technical instructions for installation and operation.

3.28./1/ If Online Services Ltd. identifies a software problem with I-CASH, Online Services Ltd. will resolve it remotely;

/2/ To identify the nature of a problem and resolve a software issue related to I-CASH, the Customer must provide Online Services Ltd. with remote access to their computer and actively assist where entering a cash register mode requires pressing buttons or key combinations. If the Customer does not provide access to their computer and/or assist in identifying and/or resolving the problem, Online Services Ltd. shall not be responsible for identifying or resolving it.

/3/ Online Services Ltd. shall not be liable for hardware problems and/or poor-quality hosting or internet services that cause problems with the operation of I-CASH.

/4/ A software problem is established by a findings report signed by the Client and Online Services OOD.

3.29. /1/ An active agreement for use of I-CASH Software terminates upon expiry or by mutual written agreement between the Customer and Provider;

/2/ The Client may not unilaterally terminate an existing agreement and request a refund of prepaid amounts under it.

/3/ The Provider is not obliged to refund the Client's paid license fee/subscription fee for the selected package/subscription plan, additional options or additional services, in view of paragraphs 1 and 2 above.

3.30. Every Client using the Product must visit www.icash.bg to review the updated terms of use for the product.

3.31. Where either party to the legal relationship between the Client and the Provider must fulfill an obligation, take an action or refrain from acting “immediately”, that obligation, action or omission must be fulfilled no later than the end of the next business day.

3.32. Disputes concerning use of I-CASH that cannot be resolved through negotiation shall be settled by the Bulgarian courts under Bulgarian law.

IV. RULES FOR CONCLUDING AN ONLINE AGREEMENT FOR USE OF I-CASH SOFTWARE AND AN ADDENDUM TO AN EXISTING AGREEMENT

4.1. An agreement granting rights to use the I-CASH software product, or an addendum to an existing agreement, may also be concluded online between the Customer and Provider, Online Services Ltd., through the Provider's website https://icash.bg/bg/;

4.2. /1/ The specifications of the I-CASH software offered, prices of packages/subscriptions for using the I-CASH software product, additional options, support packages, additional services and other terms for concluding an agreement granting use of the software product or an addendum to an existing agreement, including these General Terms for using the I-CASH software product, published on the Online Services OOD website https://icash.bg/bg/, constitute Online Services OOD's offer to conclude an agreement online granting use of the I-CASH software product;

/2/ Online Services OOD reserves the right to change the prices of individual packages/subscriptions granting the right to use the I-CASH software product, additional options, support packages or additional services by publishing the new prices on www.icash.bg . The Client pays the price for using the I-CASH software product and requested additional options and/or additional services that is current when the Client submits the request to use the I-CASH software product, for the selected software version, requested software plan/subscription, additional options, support packages and/or additional services, provided that it has paid the license fee in full for the selected software package, additional options, support packages or additional services within the time limits and under the conditions of these General Terms and Conditions;

/3/ Online Services OOD may unilaterally amend these General Terms and Conditions. The amended terms bind a Client with an existing agreement under clause 2.3, paragraph 2 of these General Terms and Conditions.

/4/ The Provider may change the technical specifications of the Software in its individual versions, the offered packages/subscriptions, additional options/modules, support packages and/or additional services. Such changes bind Clients with active agreements under the procedure set out in Section III of these General Terms.

/5/ Within the period under clause 1.6., the Client may request online and receive a demo version of the product to become familiar with its features;

4.3./1/ To conclude an agreement granting rights to use the I-CASH software product through https://icash.bg/bg/, the Customer must have a customer account at https://icash.bg/bg/. If no account has been created, the Customer must register by completing the registration form and confirming the accuracy of its information, thereby creating a customer account subject to clause 1.10. of these General Terms and Conditions;

/2/ Registration and profile creation require consent to and acceptance of these General Terms by checking the box I agree to and accept the General Terms;

/3/ Registration and account creation require the Client to confirm that it has read and agrees to the Personal Data Protection Policy of Online Services OOD by checking/selecting the “I agree to and accept the Personal Data Protection Policy of Online Services” field /;

/4/ Upon registration, the Client receives a username, password and inventory account number, which identify it when submitting requests through the Online Services OOD website https://icash.bg/bg/ to enter into agreements for the I-CASH software packages, additional modules or additional services offered by the Provider, and when electronically requesting an addendum to an existing agreement.

/5/ The Customer is responsible for maintaining their account and password and securing access to their computer/mobile device;

/6/ The account at https://icash.bg/bg/ is accessed using a username and password. It allows a Customer with an active agreement /their legal representative or authorized agent/ to access information about all services requested through the website and change their password.

/7/ The Client is responsible for all actions and consequences resulting from use of the created password and profile.

/8/ By entering the information to create the customer account, the Client's representative /legal representative or authorized agent/ declares that:

4.3.8.1. use their true identity;

4.3.8.2. is authorized to act on the Client's behalf;

4.3.8.3. provide only true, accurate, current and complete information;

4.3.8.4. will inform the Provider of any changes to the information supplied when creating the account within the time limits set out in these General Terms and Conditions, so that the information remains true, accurate, current and complete;

4.3.8.5. Agrees to the website's General Terms;

4.4. In addition to information about the software and service packages offered, the website https://icash.bg/bg/ allows the Client to submit a request to enter into an agreement for use of I-CASH Software in the packages offered by the Provider, additional modules/options, support packages and/or additional services, and to enter into agreements or addenda to an existing agreement under the procedure set out in these General Terms and Conditions;

4.5. To conclude an agreement granting rights to use the I-CASH software product or an addendum to an active agreement through https://icash.bg/bg/, a Client with a client profile must complete the consecutive actions described below, depending on whether it wishes to conclude an agreement or an addendum to an active agreement and on the type of addendum it wishes to conclude, following the instructions on the website:

/1/ To enter into an agreement granting rights to use the I-CASH software product through https://icash.bg/bg/ , a Client with a customer account must perform the following actions in sequence, following the website instructions:

4.5.1.1. check the field: Enter into an agreement

4.5.1.2. select a package/subscription plan for I-CASH Software by checking the field for the chosen subscription plan;

4.5.1.3. select the term for which it wishes to enter into an agreement;

4.5.1.4. select additional options/modules if the Client wishes to add any option listed in clause 2.6 /1/ of these General Terms and Conditions or other additional options offered on https://icash.bg/bg/, by checking the field for the selected option(s);

4.5.1.5. Select one of the offered additional support packages if the Client wishes to use the additional support option;

4.5.1.6. Select one of the offered additional transaction packages if the Client wishes to use the additional transactions service;

/2/ To conclude an addendum adding options/modules to an active agreement granting rights to use the I-CASH software product through https://icash.bg/bg/, the Client with an active agreement must perform the following steps in sequence, following the website instructions:

4.5.2.1. Check the box: Conclude an addendum to add additional modules or a package with more functions;

4.5.2.2. select any additional options/modules listed in clause 2.6 /1/ of these General Terms and Conditions or other options offered at https://icash.bg/bg/ that the Customer wishes to add, by checking the relevant option boxes;

4.5.2.3. select one of the available additional support packages if the Client wishes to use the “additional support” option;

4.5.2.4. select one of the available 'additional transaction count' packages if the Customer wishes to use the 'additional transaction count' service;

/3/ To conclude an addendum upgrading to a package with more features through https://icash.bg/bg/, a Customer with an active agreement must perform the following steps in sequence, following the website's instructions:

4.5.3.1. Check the field: Enter into an addendum to add additional modules or a package with more features;

4.5.3.2. Select an I-CASH Software package/subscription plan with more functions by checking the box for the desired plan with more functions;

4.5.3.3. Select additional options/modules listed in clause 2.6 /1/ of these General Terms, or other options offered at https://icash.bg/bg/, that the Client wishes to add by checking the corresponding boxes;

4.5.3.4. Select one of the offered additional support packages if the Client wishes to use the additional support option;

4.5.3.5. select one of the available “additional transactions” packages if the Client wishes to use the “additional transactions” service;

/4/ To conclude an agreement for the service 'Access to inventory account data /archive/' through https://icash.bg/bg/, the Customer must perform the following steps in sequence, following the website's instructions:

4.5.4.1. Check the field: Enter into an agreement for “Access to inventory account data /archive/”;

4.5.4.2. select the period for using the “Access to inventory account data /archive/” service;

/5/ An addendum under clauses 4.5/2/ and 4.5/3/ or an agreement under 4.5/4/ may be concluded if the prerequisites for the requested addendum or agreement are met in accordance with Section III of these General Terms;

/6/ By clicking “Back”, the Client may cancel or change the selected version of I-CASH Software, subscription plan, additional options/modules, term, type of addendum or agreement it wishes to enter into, and other selected fields;

/7/ Before submitting a request to the Provider to enter into an agreement or an addendum to an existing agreement, the Client must read these General Terms and Conditions, which govern the rights and obligations of the Client and the Provider in connection with the use of the Software, selected additional modules/options and/or additional services, and all other terms of the contractual relationship arising when the agreement/addendum is concluded between the Client and the Provider;

/8/ Before submitting a request to the Provider to use the chosen Software version, subscription plan, additional modules/options or additional services, the Client must read the Privacy Policy of Online Services OOD;

4.6. /1/ By clicking the “Place order” button, the Buyer declares acceptance of the Provider's terms for entering into the agreement granting use of the software or, respectively, the addendum to an existing agreement, and the offer of Online Services OOD for the Client's selected version of I-CASH Software, subscription plan, additional options and/or additional services, including the product's technical specifications, services included in the selected subscription plan, prices of the selected software and/or technical support packages, additional options and additional services according to the selected support package, and the conditions under which they are provided /or for entering into an agreement for the “access to inventory account data” service;

/2/ By clicking Place order, the Client also declares that the details provided in the registration form for creating a client profile and in the order are accurate and up to date. The individual who completed the registration form and accepted the offer on the Client's behalf by clicking Place order also declares that they may represent the legal entity as a manager or procurator listed in the Commercial Register, or as its attorney-in-fact.

4.7. /1/ Online Services OOD may conduct its own checks concerning the prerequisites set out in these General Terms and Conditions for entering into an agreement/addendum based on the submitted order, and concerning the Client/person submitting it, including checking that the details entered in the Client's profile match those in the Commercial Register and requesting documents from the person submitting the request, among other measures.

/2/ Online Services OOD may withdraw from an agreement concluded through https://icash.bg/bg/ without liability if the prerequisites under these General Terms for concluding an agreement/addendum are not met, the Client's details entered in the profile and/or order do not match the Commercial Register, the Client is in breach of an obligation under an earlier agreement with the Provider, there are doubts that the person submitting the request is entitled to represent the Client, there are suspicions of misuse by the Client or the individual claiming to be its legal representative or attorney-in-fact, or for other reasons, without the Provider having to justify to the Client any action in connection with its rights described above not to enter into an agreement following a submitted request or to withdraw from an agreement already concluded.

4.8. /1/ The Provider confirms the order through https://icash.bg/bg/. The Provider shall confirm the order by email to the address provided by the Customer under clause 2.4. of these General Terms and Conditions only if, for some reason, the order has not been confirmed through the website used to conclude the agreement and the Customer has notified the Provider accordingly;

/2/ The Provider may exercise its right to decline to conclude the agreement under clause 4.7 by notifying the Customer within 7 /seven/ working days, without being required to provide reasons.

4.9./1/ To conclude an agreement with Online Services Ltd. for the use of the software product, an online addendum for an additional option or service, or an agreement for the service 'access to inventory account data', the Customer must accept these General Terms and Conditions for using I-CASH software. Otherwise, no contractual relationship may arise between the Customer and Online Services Ltd. for granting rights to use I-CASH Software under the Customer's selected package/subscription plan, additional options/modules and/or additional services.

/2/ By checking 'I accept the General Terms and Conditions' at https://icash.bg/bg/, where the Provider confirms the order under 4.9. /1/, the Customer declares that they have read, agree to and accept these General Terms and Conditions;

/3/ Without accepting the General Terms as described above, the Client cannot submit an order to conclude an agreement/addendum online.

4.10. /1/ To conclude an agreement with Online Services Ltd. for use of the software product, an online addendum for an additional option or service, or an agreement for the service 'access to inventory account data', the Customer must read and accept the 'Online Services Ltd. Privacy Policy'.

/2/ By checking I have read the Online Services Privacy Policy on https://icash.bg/bg/, through which the Provider confirms the order under clause 4.10. /1/, the Client declares that it has read, agrees to and accepts the Privacy Policy of Online Services OOD;

/3/ Without accepting the Online Services Privacy Policy in the manner described above, the Customer cannot submit an online order to conclude an agreement/addendum.

4.11./1/ When the Provider confirms acceptance of the order under clause 4.8./1/, the agreement between the parties for use of the I-CASH software product, the addendum between the Customer and Provider, or the agreement for the service 'access to inventory account data' is deemed concluded under the General Terms and Conditions and other terms published at www.icash.bg/registration-terms/.

/2/ The term of the agreement/addendum starts on the date the agreement is concluded within the meaning of clause 4.11 /1/;

/3/ The Client downloads the pro forma invoice to be paid from the website through which the agreement is concluded. The Provider sends a pro forma invoice for the ordered services to the email address specified by the Client only if, for some reason, the invoice cannot be downloaded from that website and the Client has notified the Provider of this;

4.12. The agreement is concluded in Bulgarian.

4.13. An agreement concluded under these General Terms and Conditions terminates automatically if, within 7 /seven/ days of its conclusion within the meaning of clause 4.11 /1/, the Provider's bank account specified in the pro forma invoice has not been credited with the full amount due for the selected subscription and additional options.

4.14. The tax event within the meaning of Article 25, paragraph 3, item 4 of the VAT Act occurs on the date the price is paid.

4.15. The Customer may cancel or change an order before sending the declaration to conclude the agreement/addendum;

4.16. Online Services OOD performs its contractual obligations with the care of a prudent trader.

4.17. Statements exchanged in connection with concluding the agreement through https://icash.bg/bg/ are stored by Online Services OOD in encrypted form for 12 /twelve/ months after the agreement expires, and the Client may access them upon request.

4.18. Online Services Ltd. shall provide use of the product only after the Customer pays the fee due in advance under the agreement/addendum and fulfills the other conditions set out in these General Terms and Conditions;

4.19. By accepting the terms on https://icash.bg/bg/ under clauses 4.6. /1/ and 4.9. /2/, the Client expressly consents to advance payment of the price for use of the product and additionally selected options and/or services;

4.20. The price for the selected subscription and/or additional options and/or services shall be paid by the Customer to the bank account of Online Services Ltd. within 3 /three/ days of concluding the agreement within the meaning of clause 4.11./1/; the price of the subscription selected by the Customer shall be paid to the bank account of Online Services Ltd. specified in the invoice/pro forma invoice downloaded by the provider from the website after the Provider confirms the order. The Provider may send the pro forma invoice to the email address provided by the Customer only if the Customer cannot download it from the website through which the agreement was concluded and has notified the Provider accordingly.

4.21. Declarations sent by the Client in connection with entering into an agreement for the provision of I-CASH software or an addendum to an existing agreement, or an agreement for the “access to inventory account data” service, shall not bind the Provider, including where the Provider has confirmed the Client's request under clause 4.8./1/, if the Client has not fulfilled its obligation to accept the General Terms and Conditions and the Personal Data Protection Rules under clauses 4.5 and 4.6;

4.22. Online Services OOD is not liable for misuse of company or personal details of Clients or their representatives when placing orders or concluding agreements online, accepting the General Terms and/or Privacy Policy, by persons not entitled to represent the Client, or for other actions performed by persons not entitled to represent the Client and/or the person making the request.

4.23. A message sent to the email address specified by the Client in the agreement is deemed received by the addressee when it enters the information system serving the Client's email, in accordance with Article 10, paragraph 1 of the Electronic Document and Electronic Trust Services Act.

RULES FOR CONCLUDING AN AGREEMENT GRANTING USE OF I-CASH SOFTWARE THROUGH A DISTRIBUTOR
5.1./1/ The Provider concludes agreements with Distributors, granting them rights to conclude agreements with End Customers in their own name and on the Provider's behalf for the granting of rights to use I-CASH Software.

/2/ A Distributor with an agreement with the Provider under clause 5.1. /1/ may conclude agreements in its own name and on the Provider's account granting rights to use I-CASH Software, whose specifications are listed at https://icash.bg/bg/.

/3/ Within the rights granted under its agreement with the Provider, the Distributor may also enter into addenda to existing agreements with end Clients in the cases and subject to the conditions for addenda specified in Section III of these General Terms and Conditions;

/4/ A Distributor within the meaning of these General Terms and Conditions is any person with whom Online Services OOD has a valid agreement under clause 5.1./1/. All Distributors authorized by the Provider to enter into agreements with End Clients under clauses 5.1./2/ and 5.1./3/ are listed on the Online Services OOD website https://icash.bg/bg/;

/5/ Agreements between the Provider and Distributors specify the terms under which each Distributor may conclude agreements or addenda with End Customers, and the remuneration each Distributor receives in connection with those agreements.

5.2. Each Distributor may conclude agreements granting rights to use the software, or addenda to existing agreements, with a Client for packages/plans, additional options and/or additional services offered on the Online Services OOD website https://icash.bg/bg/ on the date the agreements/addenda are concluded with the end clients;

/2/ Each Distributor may enter into agreements granting rights to use the software and/or addenda to an existing agreement with an end Client in the form and under the conditions agreed in the signed agreement between Online Services OOD and the Distributor. The prices payable to the Provider by the Distributor for packages/subscription plans, additional options and/or additional services provided to end Clients under paragraph 1 above are determined in the signed Agreements/Addenda between the Provider and the Distributor and do not depend on the prices payable by the end Client to the Distributor under the individual agreements referred to in clause 5.1./1/ ;

/3/ Each Distributor undertakes to conclude agreements granting rights to use the software and/or addenda to existing Agreements with an end Client under the terms and subject to the prerequisites of these General Terms of Online Services OOD for using I-CASH Software, except where the terms of the Agreement or addendum are governed by arrangements agreed in the Agreement between the Provider and the Distributor;

/4/ The Distributor may enter into agreements granting rights to use I-CASH Software or addenda to an existing Agreement with an end Client only after verifying in the relevant register /Commercial Register or BULSTAT Register/ that the Client is registered there and that the name, UIC /BULSTAT/, registered office and/or representative specified in the agreement match the entries in the relevant register.

/5/ The Distributor enters into an Agreement/Addendum with the end Client after verifying that the Client meets the requirements of clause 1.7. /2/ of these General Terms and Conditions and that the person signing the agreement on the Client's behalf is authorized to represent it when entering into the Agreement/Addendum, registering on the website and taking other actions relating to the granting of rights to use I-CASH Software in accordance with clause 1.10 of these General Terms and Conditions.

/6/ Where, upon signing the agreement or addendum, the Client is represented by a person other than its representative listed in the relevant register, the Client shall provide the Distributor with an original notarized power of attorney, from which the Distributor must ascertain that the individual signing on the Client's behalf is authorized by the Client's legal representative listed in the relevant register and that, under that power of attorney, the attorney-in-fact may represent the Client when signing the Agreement/Addendum. Where an attorney-in-fact signs the agreement on the Client's behalf, the Distributor must enter that person's details in the Agreement, describing the power of attorney /date of issue, notarization number, etc./, and attach a copy of the power of attorney to the signed agreement with the Client, on which the Client's representative has personally certified that it is a true copy of the original;

5.2. Online Services OOD is bound by each specific agreement/addendum concluded by the Distributor with an end Client, and the Client is entitled to access the software, additionally selected options and/or additional services, from the date the rights and obligations under the agreement/addendum between the Distributor and end Client are transferred to the Provider, provided all the prerequisites listed below are met:

5.2.1. The Distributor has concluded the agreement/addendum with the End Customer in compliance with all conditions and prerequisites of the agreement between the Provider and Distributor and these General Terms and Conditions;

5.2.2. The rights and obligations under the agreement/addendum concluded with the end Client have been transferred to the Provider in the manner and form specified in the Agreement between the Provider and the Distributor;

5.2.3. The Provider has received from the Distributor the original Agreement/Addendum with the end Client, the rights and obligations under which have been transferred to the Provider under clause 5.2.2.

5.2.4. The Provider has received in full and in advance the license fee/subscription fee for use of the software under the specific agreement/addendum between the Distributor and End Customer, in accordance with the agreement between the Provider and Distributor;

5.2.5. The Provider has received all Customer information necessary to provide use of the I-CASH product and/or additional options or services, in accordance with these General Terms and Conditions for use of I-CASH Software;

5.2.6. The Distributor has fulfilled all obligations to achieve the objectives of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of personal data of natural persons.

5.2.7. An integral part of the Agreement/Addendum signed between the Distributor and the End Client are the General Terms and Conditions of Online Services OOD for the use of I-CASH Software. By signing the agreement/addendum, the Client declares that it has read the General Terms and Conditions for using I-CASH Software published on the Online Services OOD website https://icash.bg/bg/ as of the signing date, accepts them and is bound by them when fulfilling its contractual obligations, including all amendments to the General Terms and Conditions binding on the Client under clause 2.3./2/ of the General Terms and Conditions;

5.3. Prices payable by the Client to the Distributor for packages/subscription plans, additional options and/or additional services provided to end Clients under clauses 5.1. /2/ and/or 5.1. /2/ are set out in the Agreements/Addenda signed between the Distributor and the end Client;

5.4. On the date an agreement is concluded with an end client, the Distributor must sign, as Transferor, and send to the Provider for signature an Agreement transferring to the Provider the rights and obligations under the Agreement/Addendum signed with the end client for granting rights to use I-CASH Software. This transfer agreement must also be signed by the end client. The Distributor undertakes to send the transfer agreement to the Provider together with the signed Agreement/Addendum with the end client whose rights and obligations are transferred to the Provider under the transfer agreement.

5.5. /1/ On the day the agreement/addendum is concluded with the End Customer, the Distributor must pay to the Provider's bank account the license fee/subscription fee due to the Provider for the Customer's selected package, additional options and/or services, in accordance with the agreement between the Provider and Distributor;

/2/ Receipt by the Provider of the amount under paragraph 1 /one/ is a condition for the Provider to sign the Agreement for Transfer of Rights and Obligations and to grant the Client access to the software in accordance with the package/plan, additional options and/or additional services covered by the agreement/addendum with the end Client;

/3/ The Agreement under clause 5.1 /1/ signed between the Provider and the Distributor specifies all activities the Distributor must perform for the agreed remuneration, including:

5.5.3.1. Inform end Clients about the capabilities of I-CASH Software

5.5.3.2. To assist the PRINCIPAL and/or the end Client in resolving problems arising from software use, including, where necessary, by visiting the end Client's retail location.

5.5.3.3. Inform the PRINCIPAL of any problems End Customers encounter while using the product;

5.5.3.4. To fulfill all obligations required to achieve the objectives of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals' personal data.

5.6. The Provider conducts one-time training for each Distributor, introducing the product, its features and how to use it.

5.7./1/ Each Distributor must personally perform the software distribution work assigned to them with the diligence of a prudent businessperson.

/2/ The Distributor may not subcontract the work assigned under the agreement in clause 5./1/ to third parties;

/3/ The Distributor undertakes to perform precisely the work assigned under its agreement with the Provider and not to deviate from the assignment under clause 5.1 /1/ or the agreed obligations relating to its performance.

/4/ Each Distributor must notify the Provider of every agreement or addendum concluded with an End Customer and follow the instructions given by the Distributor in connection with fulfilling the order;

/5/ The Distributor must issue invoices to End Customers for payments made to the Distributor in connection with use of the software.

5.8. The Distributor may obtain information at any time about order fulfillment and give the Distributor instructions on performing the agreement under clause 5.1 /1/ and any agreement or addendum with an End Customer.

5.9. /1/ In fulfillment of the obligation under clause 5.2.2., the Distributor transfers to Online Services OOD its rights and obligations under the Agreement/Addendum signed with the end Client, excluding obligations under that Agreement relating to software support, installation and/or integration. After the transfer to Online Services OOD, the Distributor shall continue to perform those obligations and shall remain a party to the agreement with the end client in respect of them.

/2/ The Provider is obliged to accept the rights and obligations under an Agreement or Addendum signed with the end Client only if all prerequisites in these General Terms and in the agreement signed between the Distributor and Provider under clause 5.1. /1/ are met. The rights and obligations under the transfer agreement are accepted from the date the Provider signs that agreement.

/3/ The Provider may decline to grant rights to the software without penalty if it emerges that any prerequisite under clauses 1.7 or 5.2 of these General Terms was absent when the agreement/addendum was concluded.

VI. FINAL PROVISIONS

6.1./1/ These General Terms and Conditions apply where individual agreements/addenda refer to them.

/2/ In the event of a conflict between these General Terms and the provisions of signed agreements/addenda with end Clients and/or agreements between the Provider and a Distributor, the provisions of the individual agreements/addenda to which the Provider is a party shall apply.