Instructions for updating I-CASH POS on Windows
1. Download the new version
- Make sure your Windows version is 10 or later.
- Open the provided URL on your computer.
Example: https://v5.icash.bg/docs/pos.zip - Save the ZIP file on your computer, usually in Downloads).
2. You must extract the file
- Go to the folder containing the downloaded ZIP file.
- Press right-click → Extract All.
- Choose a folder or confirm the suggested one.
- Wait for extraction to finish.
⚠️ The program cannot be started directly from the ZIP file.
3. Start the app
- Open the extracted folder.
- Run the file ICashPOS.exe.
- On first launch, Windows may display a security message; select More info → Run anyway.
4. Logging in
- Enter your username and password.
- Wait for synchronization with the I-CASH system.
5. Check after updating
Make sure that:
- the app starts normally;
- the data loads correctly;
- peripheral devices (printer, scanner, etc.) are recognized.
6. Troubleshooting
- Close the app and restart it.
- Check whether you are using the extracted folder, not the ZIP file.
- Contact support:
📞 02 960 7123
📩 support@icash.bg